RETURN POLICY
RETURN POLICY
If you need to return an award(s), please contact our customer service team at
855-260-0162
as all returns must be authorized for tracking purposes.
• We must be notified of pending returns within 7 business days of the order delivery date.
• All return orders are subject to a 30% restocking charge.
• Custom Awards, Custom Logo Items, Plaques, Lucites, Crystal Awards, Engraved Plates, Premiere Engravable Rings, Glassware, and Shipping Charges are NON-REFUNDABLE.
• We must be notified of pending returns within 7 business days of the order delivery date.
• All return orders are subject to a 30% restocking charge.
• Custom Awards, Custom Logo Items, Plaques, Lucites, Crystal Awards, Engraved Plates, Premiere Engravable Rings, Glassware, and Shipping Charges are NON-REFUNDABLE.